Streamline of information system

Benefits
Streamline Dispatch Center Information with HyperionMIS
The InterAct Management Information System is equipped with easy record keeping and rapid report generation to provide dispatch centers with the tools necessary to perform at the highest level of efficiency. With HyperionMIS, call centers have the ability to achieve exceptional professionalism and work to provide their community with an extremely advanced public safety system.
Easy setup provides quick and easy access to all the necessary components of the inner workings of HyperionMIS. Any changes, upgrades, or modifications in programming are far easier to manage than ever before.
Simple Integration makes it possible for HyperionMIS to interoperate with multiple9-1-1 Controllers from different manufacturers at the same time.
Flexible design of HyperionMIS allows for many different configurations to suit the particular needs of the dispatch center, including Stand-Alone, Enterprise, and Enterprise with Data Collection only.
Instant reporting allows users to select and print a variety of prepared reports on demand or schedule them for automatic printing at a later date
Information management monitors and records data, providing the dispatch call center with the necessary resources to ensure maximum productivity and evaluate staff members accordingly.
ACD Statistic data collection monitors and records data specific to automatic call distribution for call centers (where used)
Sophisticated security prevents records and reports from being accessed by anyone other than approved individuals. Data also cannot be modified or altered, ensuring consistency and accuracy for the dispatch center.
Wireless and VOIP call statistics provides statistical call data for incoming wireless calls and Voice over IP (VOIP) calls.